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R&R of Lake Wylie, LLC

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 54 Google reviews · How we rank ›

4.7(54) 74 low data composite score See reviews on Google ✓ Google-verified
Custom Deck Design & Build
R&R of Lake Wylie, LLC
Service
Custom Deck Design & Build
Reviews
54

What recent reviews say

Most customers report excellent outcomes from kitchen and bathroom remodels, with Russell Smith noted for creative design input beyond what owners envisioned. Concerns centre on spotty communication before jobs start: some callers never get callbacks, others wait weeks for quotes after initial contact.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • design creativity and vision
  • honest communication and follow-through
  • quality craftsmanship
  • responsive and professional
Watch-outs
  • missed or late quote appointments
  • slow response to initial inquiries
skilled-craftsmanshipdesign-creativityresponsive-quotespoor-communication
Best for: Homeowners wanting design guidance and quality finishes, willing to accept slower upfront communication.
Think twice if: You need fast quote turnarounds and frequent status updates before your project starts.

Strengths

  • Design input that exceeds owner expectations
  • Honest pricing and budget respect
  • Quality custom cabinetry and finishes

Worth knowing

  • Russell Smith (owner) known for on-site design sketches and CAD drawings
  • Custom cabinet work built off-site, 3-4 week lead times typical
  • Often adds finishing touches at no extra charge
  • Willing to show completed projects at owner's homes before contract

What reviews say by service

Custom Deck Design & Build
Outdoor patio design praised for vision and on-time delivery; limited deck-specific mentions.

How it compares

  • Rated 4.7 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 82
Review volume 76
Review recency 85
Review sentiment 59
Profile completeness 75
Verification 30

Rating breakdown

5
48
4
1
3
0
2
3
1
2

Common questions

Does Russell come out to design with me in person?
Yes. Russell draws out design concepts on-site and provides professional CAD drawings before a final proposal.
How long do custom cabinets take?
Russell typically quotes 3-4 weeks for custom built cabinets, plus demo and installation time.

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Last updated 2026-07-21