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Handyman Connection of Matthews

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 154 Google reviews · How we rank ›

4.8(154) 86 composite score See reviews on Google ✓ Google-verified
Outdoor Living Spaces & PergolasCustom Deck Design & Build
Handyman Connection of Matthews
Services
Outdoor Living Spaces & Pergolas, Custom Deck Design & Build
Reviews
154

What recent reviews say

Customers consistently report good experiences with fast scheduling, reliable technicians who arrive when promised, and work that meets or exceeds expectations at reasonable rates. Tim (the owner) and crews like Butch, Bruce, Mike, and Justin earn specific praise for professionalism and care. However, two reviewers noted poor cleanup (screws and nails left in yards) and one mentioned communication lapses where the owner did not follow through on promised site visits.

Most jobs span multiple services-bathrooms, plumbing, tile, carpentry, drywall, screen doors, deck work-handled by different tradespeople coordinated by the main office. Reviewers value the ease of scheduling and the ability to submit photos online, with rapid quote turnaround and text communication. Pricing is consistently called reasonable or competitive even when compared to other quotes.

Praised for
  • responsive communication
  • on-time arrival
  • skilled tradespeople
  • fair pricing
  • thorough project planning
Watch-outs
  • poor job-site cleanup
  • unfulfilled commitments by owner
  • condescending staff communication
skilled-craftsmanshipon-time-completionfair-pricingresponsive-quotespoor-cleanup
Best for: homeowners needing multiple trades coordinated (bathrooms, deck work, carpentry, plumbing) at reasonable cost
Think twice if: concerned about job-site cleanliness or need owner accountability for staff communication

Strengths

  • responsive quote process
  • reliable tradespeople who show up on time
  • fair, competitive pricing
  • coordinates multiple trades for whole-home projects

Worth knowing

  • Owner Tim praised for project planning, coordination, and fairness
  • Named tradespeople: Butch (renovation/tile), Bruce (carpentry), Mike (plumbing), Justin (general work), Fernando (gutters), David (operations)
  • Same-day or next-day quotes available
  • Text communication offered and preferred by some
  • Online form submission for initial requests
  • Plumbing team will return unprompted if work by previous contractor appears faulty

What reviews say by service

Custom Deck Design & Build
Deck redo praised for quality and fair cost; limited detail on design/custom work
Outdoor Living Spaces & Pergolas
Screen door and frame replacement done quickly and at fair price; bathroom and broader home renovation work generally praised

How it compares

  • Rated 4.8 against a 4.88 average across the 68 outdoor living spaces & pergolas businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 95
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
142
4
3
3
1
2
2
1
6

Common questions

How do I get a quote?
Submit a request via their online form with photos and a brief description. They typically respond via text and provide a quote within a day or two.
Will someone come out to assess my project in person?
Yes. For larger jobs, Tim (the owner) will visit to take measurements, photos, and draw up a detailed plan before work begins.
What if I have multiple repairs or rooms to renovate?
Tim coordinates different tradespeople (plumber, carpenter, electrician, tile worker) as needed, and can separate costs into multiple invoices to help with insurance claims.
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Last updated 2026-07-21