Charlotte Deck Builder Guide
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Deckscapes Inc

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 28 Google reviews · How we rank ›

4.8(28) 78 low data composite score See reviews on Google ✓ Google-verified
Custom Deck Design & BuildMulti-Level & Elevated DecksDeck Repair & RefinishingComposite & Trex DeckingOutdoor Living Spaces & PergolasScreened Porches & Covered Decks
Deckscapes Inc
Services
Custom Deck Design & Build, Multi-Level & Elevated Decks, Deck Repair & Refinishing
Reviews
28

What recent reviews say

Reviewers consistently report excellent communication, clean work sites, and timely project delivery across screened porches, decks, and patios. The team (including project managers Mick and Mike, office manager Rebecca) is praised for professionalism and staying involved long after the job. One reviewer noted pillar rot on a roofed patio structure years later, suggesting possible preventive caulking gaps.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive communication and project updates
  • clean job sites and organized cleanup
  • quality craftsmanship and attention to detail
  • on-time project completion
  • long-term relationship and aftercare
Watch-outs
  • wood rot on roofed patio structure after a couple of years
skilled-craftsmanshipon-time-completionfair-pricingclean-jobsitedurable-materialsresponsive-quoteswarranty-support
Best for: homeowners wanting transparent communication and long-term contractor relationships
Think twice if: older roofed structures may need preventive wood-rot treatment and regular maintenance

Strengths

  • dedicated project managers who track progress and communicate regularly
  • consistent crew turnover prevents staff churn
  • aftercare and repair service available years post-completion

Worth knowing

  • Project managers Mick and Mike; office manager Rebecca noted for responsiveness
  • team members retained over decades (some same crew 13 years later)
  • provide detailed cost breakdowns for each construction phase
  • offer ongoing repair and screen/window replacement service

What reviews say by service

Custom Deck Design & Build
praised for quality materials, fast turnaround, and design that blends with the house
Screened Porches & Covered Decks
consistent praise for professional installation, longevity, and aftercare including screen repairs 7+ years later
Composite & Trex Decking
Trex deck built in reasonable timeframe with excellent communication and solid feel
Outdoor Living Spaces & Pergolas
paver patios and enclosed decks praised for quality; one roofed patio developed pillar rot years later

How it compares

  • Rated 4.8 against a 4.81 average across the 133 custom deck design & build businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 63
Review recency 90
Review sentiment 63
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
1
3
1
2
1
1
0

Common questions

Do they service existing work after the project is done?
Yes. One reviewer had screens and vinyl windows repaired 7 years after original installation; another had issues resolved quickly with good attention to detail.
Do they provide a breakdown of costs before starting?
Yes. One reviewer noted they sent a detailed breakdown of each construction step and its cost before work began.
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Most reviewers praise Archadeck's responsive communication, skilled staff, and durable finishes. Teams including Keith, Mike, Alex, Mark, and Crystal consistently deliver on time and answer questions throughout projects. However, a minority report high prices and warn of unclear project documentation or misaligned expectations; a few recommend getting second quotes before committing. The business has built screened porches, three-season rooms, decks, and patios ranging from $6,000 to $155,000. Strong repeat business and multi-year follow-up support stand out; one customer praised repairs done for free a decade after the original build. Longevity claims date to 1988.

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The Stone Man earned near-perfect marks for outdoor patio and fireplace design, with customers praising the detailed renderings from Tracie (designer) and Tracie Newey, reliable project managers like Jeremy and Joel, and crews who returned daily until projects finished on schedule. One significant complaint: a customer paid roughly 3,000 dollars for pool deck sealing in spring that failed within a month; when they reported it, the owner dismissed the polysand product he had recommended rather than correct the work. The business operates as a licensed general contractor in both North Carolinas, serves the Fort Mill to Ballantyne area, and covers patios, covered structures, fireplaces, pergolas, and landscaping. Reviewers highlighted wire-tight budgets, thoughtful drainage planning, neighbor outreach before work began, and staff who explained timelines beforehand. Named team members include Alan (owner), Tracie and Chris (design), and Jeremy, Joel, Greg, Sabre, and Ryan (project managers and crew leads).

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Last updated 2026-07-21