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Deck Medic of Lake Norman

Updated 2026-07-21 · 1,012 reviewed · 139 listed · Scored from 121 Google reviews · How we rank ›

4.9(121) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Multi-Level & Elevated DecksDeck Repair & RefinishingOutdoor Living Spaces & PergolasCustom Deck Design & Build
Deck Medic of Lake Norman
Services
Multi-Level & Elevated Decks, Deck Repair & Refinishing, Outdoor Living Spaces & Pergolas
Reviews
121

What recent reviews say

Reviewers consistently report smooth projects from estimate through finish, with Richard and his crew earning trust through honest pricing, skilled carpentry, and frequent communication. Work spans dock restoration, full deck rebuilds, staining and sealing, and composite replacements across the Lake Norman area, with particular praise for Bruce's custom design eye and the team's willingness to wait for proper weather conditions rather than cut corners.

Repeat customers are common. No hidden charges or scope creep appear in the record. Several reviewers mention resolving work done poorly by other contractors, and Richard provides free consultations on deck health and structural concerns.

Praised for
  • fair and transparent pricing
  • professional and knowledgeable crew
  • on-time or early completion
  • detail-oriented custom work
  • strong repeat customer loyalty
skilled-craftsmanshipon-time-completionfair-pricingresponsive-quotesclean-jobsitematerial-qualitydesign-creativitywarranty-support
Best for: Homeowners needing deck rebuilds, restoration after weather damage, or custom designs with repeat-customer reliability.

Strengths

  • Transparent pricing with no hidden charges
  • Owner Richard and carpenter Bruce lead custom design and skilled builds
  • Free structural consultations for deck buyers
  • Fast turnaround without cutting corners

Worth knowing

  • Richard (owner) provides frequent text updates and free structural consultations
  • Bruce (carpenter) handles custom design and skilled builds
  • Crew works to keep interior homes clean by managing materials outside
  • Projects completed ahead of schedule without add-on charges
  • Strong track record fixing work from other contractors

What reviews say by service

Custom Deck Design & Build
Bruce praised for custom design eye and natural carpentry skill; full rebuilds and designs completed on schedule with care to materials.
Multi-Level & Elevated Decks
Experienced replacing rotted deck floors and steps; reviewers report work looks brand new with no structural shortcuts.
Deck Repair & Refinishing
Staining, sealing, and board replacement widely praised; one reviewer noted willingness to delay work for ideal weather conditions.
Outdoor Living Spaces & Pergolas
Dock restoration and pergola restoration services completed with skilled results; dock staining described as hard work done with pride.

How it compares

  • Rated 4.9 against a 4.87 average across the 44 multi-level & elevated decks businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 91
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
115
4
2
3
1
2
1
1
2

Common questions

What areas do you serve?
Their website lists Lake Norman, Denver, Mint Hill, Charlotte, Harrisburg, Concord, Davidson, and Cornelius.
Do you offer free consultations?
Yes. Richard provides free deck inspections and structural assessments, including advice on deck health and maintenance.
What if weather delays the job?
They prioritize proper conditions over speed; reviewers report work delayed to ensure ideal weather for staining and sealing, with no extra charges.
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Last updated 2026-07-21