Twenty reviewers across multiple project types praise Billy Martin and his team for showing up on time, staying visible throughout work, and delivering polished results. Customers highlight his honesty about pricing, responsiveness to questions, and the skill of crew members like Valentino, especially on decks, screened porches, and concrete work.
Five-star reviews consistently cite quality work, fair pricing, and Drew's attentive design approach. However, a stark pattern of one-star complaints describes missed appointments, ignored calls, unpaid invoices to subcontractors, and disputed deposits. The business shows strong execution for engaged clients but serious reliability and follow-up problems for others.
Every recent review rated MetroGreenscape five stars, consistently crediting named project managers like Adan, Keith, and David for keeping owners informed and on-site oversight. Crews deliver finished work reviewers describe as professional, precise, and transformative-from landscape maintenance to complex pools with hardscape and privacy structures. Specific praise centers on staff continuity (people like Demetrius solving multi-year sprinkler problems on the first visit), warranty honor (dead plants replaced within a week at no cost), and willingness to adapt designs mid-project. Reviewers note no shortcuts, clean jobsites, and crews working as "artisans" on details like paver placement. The business handles full backyards from design through long-term maintenance in-house.
Staff including Andre, Andrii, and Andrey routinely deliver stained decks and fences that satisfy homeowners who praise speed and reasonable cost. Reviewers consistently note responsiveness and pride in craftsmanship, though one appointment was missed without notice.
Last updated 2026-07-21